Terms & Conditions

Terms and Conditions

Last Updated: February 11, 2025

Welcome to ToyMate! These terms and conditions ("Terms") govern your use of our website (www.toymate.com) and the purchase of any products from our online store. By accessing or using our site, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our site.

1. General Information

ToyMate is operated by Toymate, located at Mumbai. We reserve the right to change, update, or modify these Terms at any time, and we encourage you to review them periodically.

2. Products and Pricing

  • All products and prices listed on our site are subject to change without notice.
  • We make every effort to display accurate product descriptions and prices. However, if a product is mispriced or inaccurately described, we reserve the right to cancel or refuse an order for that product.
  • Product availability is not guaranteed, and we may limit quantities or refuse orders.

3. Orders and Payments

  • When placing an order, you agree to provide accurate and complete information.
  • Payment for orders is accepted through the payment methods listed on our website, including credit cards, Paytm, Google pay and other methods as offered.
  • Orders are not finalized until payment is processed and confirmation is sent to your email address.

4. Shipping and Delivery

  • We aim to process and ship orders promptly. Shipping times vary depending on your location and the shipping method chosen during checkout.
  • Shipping costs are calculated at checkout, and delivery times are estimated.
  • Once your order has been shipped, you will receive a tracking number to monitor the status of your delivery.

5. Returns and Refunds

  • We do not refund you the amount since we are associated with CC Avenue. The same game/toy purchased by You shall be delivered within 6-7 working days.

6. Account Registration

  • You may be required to create an account to place an order or access certain features of the website. You are responsible for maintaining the confidentiality of your account information.
  • You agree to notify us immediately of any unauthorized use of your account.

7. Privacy and Data Protection

  • We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
  • By using our site, you consent to the collection and use of your personal information as outlined in our Privacy Policy.

8. Intellectual Property

  • All content on the ToyMate website, including text, graphics, logos, images, and software, is the property of ToyMate or its content suppliers and is protected by copyright and intellectual property laws.
  • You may not use, copy, reproduce, or distribute any content from this website without our express written permission.

9. Limitation of Liability

  • ToyMate is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • In the event of a defective product, our liability is limited to the purchase price of the item.

10. Prohibited Activities

  • You agree not to use our website for any unlawful purpose or engage in any activity that could damage, disable, or impair the functionality of the website.
  • You may not use our website to engage in fraudulent activities or infringe upon the rights of others.

11. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
  • Any disputes arising from these Terms will be resolved in the courts of India.

12. Contact Information

  • If you have any questions or concerns regarding these Terms, please contact us at:
    • Email: toymateindia@gmail.com
    • Phone: 9920095911
    • Address: 

      Toymate Thakkar Estate Mazgaon, 3-B, Annexed Indl.Estate, 3rd Floor, Unit No.2, Anjeerwadi Old, Mazgaon. INDIA